Confirmation.community | Getting Started with Confirmation.com

Kindly be advised that Mercantile bank has changed its name to Capitec Bank Limited and its departments.

Kindly be advised that all South African Banks have extended their SLA period to 20 working days (excluding weekends and public holidays) from the 01st of January to 31st of March 2024.

Getting Started with Confirmation.com

As a valued client, your success is our priority. This page provides resources that will enable you to successfully use Confirmation.com to start working smarter and faster in no time.

Getting Started

Getting started as a Client (Authorisation)

Getting to know the Confirmation.com platform and the key steps for initiating a request.

Audit Clients

Obtaining audit confirmations from third parties can be a tricky and time-consuming process for your auditors. Non-responses are common, creating additional work for auditors, and causing delays to audit completion. This is especially concerning when reporting deadlines are tight.

Confirmation.com's online platform helps auditors to perform audit confirmations more effectively with their client's constituents such as banks, law firms, customers, and suppliers. This ensures that auditors obtain responses from validated institutions and authorized responders, which combats potential confirmation fraud.

Providing authorization to disclose information

Audit clients are required to provide their authorization to the confirming party to disclose information to their auditor as part of the confirmation process. Historically a paper process, Confirmation.com has a quick and simple digital authorization process. If you are a client that has been asked to provide authorization, these short videos explain how to complete the process:


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