Confirmation.com - Why is the initiate confirmation button greyed out?
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Why is the initiate confirmation button greyed out?
Why is the initiate confirmation button greyed out?
Published: 03/08/2015
Answer:
The “initiate" button will be greyed out if authorisation has not been received from a client signer.
When a client signer authorisation is received on Confirmation:
The initiate button will become orange and will be available for selection in the client profile:
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