Confirmation.com - SmartSync | What to do if your child copy is not syncing back to the parent file?

SmartSync | What to do if your child copy is not syncing back to the parent file?

Published: 18/11/2016

My child copy does is not syncing back to the parent file, how do I resolve this?

Answer:

When the child copy is not syncing back to the parent, you can do one of the following:
Ensure you have a stable connection back to the server/ where the parent file is hosted.
Ensure the path to sync with the parent is correct using the properties menu.

Alternatively, if you still cannot connect to the parent to sync your changes, connect to the next available file using the SmartSync menu (bottom left hand corner of the Caseware screen) or connect to another Caseware Working Papers file using "Connect to SmartSync Copy..."

Rate this article:

Processing...

(Popularity = 0/100, Rating = 0.0/5)

Related Articles

Caseware Working Papers | Create an engagement file that is synced on Caseware Cloud for the next period (roll forward) Audit International | How to integrate your financials into your Audit International engagement file How to create dump files on a SmartSync Server What to do when a there is an error reading file or contents are corrupted upon opening a CaseView document view all...

Search Results

ISRS Agreed-upon| How to include text areas for firm sign off in engagement letter What does the Confirmation Control Log Report provide? Adding Client Signers I can’t request authorisation from a client signer as the name is greyed out (cannot be selected)? Are there any sign up costs for a new user or an audit firm to use the Confirmation.com service? view all...

Didn't find what you were looking for?

Watch a video

Check out our helpful video guides

Contact Support

Contact our support team

Confirmation.com

For more information, visit: www.confirmation.com

Quick Links

Knowledge Base Privacy Policy Security Regulatory Terms Of Service

Copyright © 2025 | All Rights Reserved