Confirmation.com - SmartSync | What to do if your child copy is not syncing back to the parent file?

SmartSync | What to do if your child copy is not syncing back to the parent file?

Published: 18/11/2016

My child copy does is not syncing back to the parent file, how do I resolve this?

Answer:

When the child copy is not syncing back to the parent, you can do one of the following:
Ensure you have a stable connection back to the server/ where the parent file is hosted.
Ensure the path to sync with the parent is correct using the properties menu.

Alternatively, if you still cannot connect to the parent to sync your changes, connect to the next available file using the SmartSync menu (bottom left hand corner of the Caseware screen) or connect to another Caseware Working Papers file using "Connect to SmartSync Copy..."

Rate this article:

Processing...

(Popularity = 1/100, Rating = 0.0/5)

Related Articles

Caseware Working Papers | Create an engagement file that is synced on Caseware Cloud for the next period (roll forward) Audit International | How to integrate your financials into your Audit International engagement file How to create dump files on a SmartSync Server Abandoning a smart sync copy view all...

Search Results

Confirmation FAQ for Banks ABSA Corporate Bank South Africa Audit Confirmation Instructions User Profile for Bank Users Set Up Audit International | FAQ | Why is document 520E not showing any risks recorded in the file? HSBC Bank Mauritius Limited Audit Confirmation Instructions view all...

Didn't find what you were looking for?

Watch a video

Check out our helpful video guides

Contact Support

Contact our support team

Confirmation.com

For more information, visit: www.confirmation.com

Quick Links

Knowledge Base Privacy Policy Security Regulatory Terms Of Service

Copyright © 2025 | All Rights Reserved