Confirmation.com - SQM How to | ​​Design - Procedure Responses​

BOOK TODAY to register for the Confirmation Orientation Webinar - Essentials for New Users

Please note that due to a divisional meeting taking place, the support team will start working at 9am on Friday the 1st of August 2025

FAQ

SQM How to | ​​Design - Procedure Responses​

Published:  07/08/2023
The following describes the functionality and features included in SQM.
 

Objective

The objective of this page in SQM is to record the firm’s procedure responses.
Procedure responses are the firm’s actions to implement the firm’s policy responses.
 

Page position

PROCEDURE RESPONSES can be found in the DESIGN module.

 
Page content

This page includes a table that contains the following types of procedure responses:
  • Mandatory procedure responses: these procedure responses are prescribed by the firm’s applicable quality management standard. The firm must consider if they are relevant to the firm.
  • Network procedure responses: these procedure responses are prescribed by the firm’s network firm, where relevant. The network firm will distribute the prescribed procedure responses, which are then imported in SETTINGS. The firm must consider if they are relevant to the firm.
  • Firm procedure responses: these procedure responses are recorded by the firm and are in addition to the mandatory and network procedure responses.
 

1. Complete procedure response

The procedure response dialog can be completed by either adding a new procedure response or by editing a procedure response from the list of procedure responses already included in the table.
When completing a mandatory or network procedure response, some of the fields will be pre-populated and cannot be edited.
The procedure response dialog contains the following fields to be completed:
 
FIELD
    
INPUT REQUIRED
Linked policy responses
    
The policy responses addressed by the procedure response are listed in this field.
Title
    
The short title for this procedure response.
The title is visible in tables and when selecting items from libraries.
It should therefore be concise but clearly indicate what the procedure response is.
ID
    
The unique identification number for this procedure response.
Type
    
No input required.
This field is automatically completed based on the process that was followed to include the procedure response.
Relevant
    
Select either ‘yes’ or ‘no’.
The default is ‘yes’, to indicate that the procedure response is relevant to the firm.
Reason for not relevant
    
This field appears when the firm has indicated that the procedure response is not relevant to the firm.
It is a compulsory field.
Procedure response
    
Include the wording of the procedure response for a firm procedure response.
When a procedure response is selected from the library, the firm will edit the procedure response to align with the firm’s unique characteristics.
Mandatory and network procedure responses cannot be edited and the ‘additional description’ can be used to provide more context to a prescribed procedure response.
Additional description
    
Include an additional description if considered necessary.
Where mandatory and network procedure responses are selected as relevant, a firm may choose to provide more context to the procedure response in this field.
Applicable standard(s)
    
Select the standard(s) that the procedure response relates to.
Where the firm has only selected one applicable standard, then no selection is required.
Authoritative reference(s)
    
Include authoritative references where relevant.
Link(s)
    
Include links to documentation elsewhere.
Include a name and URL for each linked document.
URLs can either be to a document in the Caseware Cloud instance or to another location, such as the firm’s SharePoint library.
Linked tasks
    
Previously recorded tasks can be linked to this procedure response using the dropdown menu.
When a task is recorded later, the link to this procedure response will be recorded when completing the task dialog.
Nature
  
Include information about the nature of the response procedure.
For example
  • Is the response preventative, detective or a combination of both?
  • Will the procedure be a manual process or include the use of technology?
  •  Are any additional resources required to implement the response?
Timing
 
Select the relevant option from the dropdown menu:
  • Scheduled, means that the execution of the procedure response will be a scheduled task within SQM and users will receive notifications of the tasks to be completed in SQM.
  • Manual means that the procedure response will not be scheduled within SQM and users will have to manually add a task to be completed when the procedure is performed.
Response applicable to
   
Select the relevant option from the dropdown menu.
Response applicable to – Other
    
This field appears when the firm has indicated that the response is applicable to ‘other’.
The field must be completed to indicate who the response is applicable to.
Frequency
    


 
This field appears when the firm has selected the timing of the procedure response as ‘scheduled’.
The result of the ‘edit frequency’ functionality is reflected in this field.
Extent
    
Select the relevant option from the dropdown menu.
Selection of activity
  
 This field appears when the firm has indicated that the procedure is applicable to a selection of activities only.
Document detail about the selection of activities, for example, that the procedure is applicable to the appointment of
  • audit staff only;
  • all staff with professional qualifications; or
  • only to first-time employees.
Assignee and
Assigned groups


    
The procedure response must be assigned to
  • individual staff users, known as ‘assignees’;
  • groups of users, known as ‘assigned groups’
  • or a combination of both.
The assigned persons will be expected to execute the procedures at the relevant times, either through completing tasks in SQM or through other documentation, such as in the engagement files
Note
  
 Include any additional notes or comments.
Effective from
    


 
This is an optional field and will be left blank if the procedure response will become effective immediately on publishing it to the firm’s system of quality management.
When a procedure response is only effective from a specific date in the future, that effective date is recorded in this field.
The procedure response can then be recorded and published before the effective date.
Effective to
    


 
This is an optional field and will be left blank if the procedure response will remain in effect for the foreseeable future.
When it is decided that a procedure response will no longer be applicable from a specific date, the date on which the procedure response will no longer apply to the firm’s system of quality management is recorded in this field.
The change can then be published to the firm’s system of quality management in advance and the procedure response itself, will be in operation until the sunset date is reached.

Fields indicated with a red asterisk (*) indicate fields that must be completed before the procedure response can be SAVED.



Fields indicated with a blue asterisk (*) is not required to be completed before the procedure response can be SAVED, but must be completed before the procedure response can be signed off as ‘prepared’.



When the relevant information has been recorded in the procedure response, SAVE the information in the dialog.
 

2. Edit procedure response

Procedure responses included in the table can only be edited in ‘draft’ status.
If a procedure response has already been signed off as ‘prepared’, the sign-off must be removed before the procedure response can be edited.
To edit a procedure response already in the table, click on the ‘expand’ button to show the record of the procedure response.  





Select the ‘edit’ button to open the procedure response dialog.



The content of the procedure response is then edited as needed and the changes saved by clicking on the ‘save’ button.

 

Edit frequency of procedure response

When the firm selects that a procedure response must be SCHEDULED and that procedure response has been published to the firm’s system of quality management, SQM will prompt users to execute the procedure response in the form of a scheduled task.
Users will receive automatic notifications of the tasks to be completed in SQM.  

Note: notifications will only be sent for published procedure responses with linked tasks. 

No notifications will be sent for procedure responses that do not have linked tasks in SQM or where the procedure responses are either in ‘draft’ status or those procedure responses have been signed off, but are not yet published.

In EDIT FREQUENCY, the firm will set up when and how often the users will be required to execute the procedure.

Select ‘edit frequency’ in the procedure response dialog.
 



In the EDIT FREQUENCY dialog, select how often the procedure must be completed.

Frequency
    
Options available
Daily
  • Every X days
  • Every weekday
For example, the selection can be to perform the procedure every second day

Weekly
  • Recur every day
  • Options to select which days
For example, the selection can be to perform the procedure every Monday and Friday.

Monthly
  • On the X day of every X month(s)
  • On the X week, X day even X month
For example, the selection can be to perform the procedure on the last Tuesday of every 2nd month.

Yearly
  • On the X day of X month
  • On the X week of X month
For example, the selection can be to perform the procedure on the 1st of February every year.

 

Once the appropriate options are selected, click SET FREQUENCY to return to the procedure response dialog.

Tasks are sent at 10:00am on the selected dates using the time zone of the region where your Caseware Cloud instance is deployed.

 

3. Delete procedure response

Procedure responses can be deleted by expanding the procedure response and selecting the ‘delete’ button.



 

If a procedure response has been signed off as ‘prepared’, the sign-off must be removed before the procedure response can be deleted.

Note that mandatory and network procedure responses cannot be deleted. 
If the procedure response does not apply to a firm, it will be marked as ‘not relevant’ only. 
These procedure responses are therefore not carried forward in the firm’s design of the system of quality management.

 

4. Sign-offs and approvals

Only procedure responses selected as ‘relevant’ and signed off as ‘prepared’ will be considered finalised and therefore

  • included in the draft system of quality management; and  

  • published when the firm approves and publishes the draft system of quality management.

Every relevant procedure response must therefore be signed off as ‘prepared’ once finalised.




 

Page Outcomes

Before continuing with the rest of the design of the firm’s system of quality management, the firm should have:

  • Considered each mandatory and network procedure response and indicated whether they are relevant or not.

  • Recorded any additional procedure responses that are required to address the firm’s quality risks and to implement the firm’s policy responses.

  • Signed off all relevant procedure responses as ‘prepared’.

 

Features

The following features are available on this page:


 

  Instructions:

 
Rate this article: 
  (Popularity = 1/100, Rating = 0.0/5)

   Related Articles

SQM How to | Operate Overview - Task responses SQM How to | Design - Policy responses​ SQM How to | Design - Tasks ​​SQM How to | Design - Setup view all...


   Search Results

Audit International 26.1 Release Notes Audit International 25.1 Release Notes Audit International Latest Release ISRS Agreed-Upon | Latest release ISAE Attestation | Latest release view all...



Didn't find what you were looking for?


Watch a video

Check out our helpful video guides

Contact Support

Contact our support team
Copyright © 2025 | All Rights Reserved