RMB Investment and Corporate Banking South Africa Audit Confirmation Instructions

Published: 02/09/2026

This guide highlights RMB Investment and Corporate Banking South Africa's specific instructions on accepted form types and how to setup the different form types for relevant bank accounts.

Instructions:

RMB Investment and Corporate Banking South Africa's Accounts

Click here to download RMB Investment and Corporate Banking South Africa's Accounts

RMB Investment and Corporate Banking South Africa Departments Not Available on Confirmation.com

The majority of RMB Corporate and Investment Banking South Africa's confirmations are facilitated through Confirmation.com. There are however a few areas that are not availing of this service. Below is a list of those areas and where confirmations are to be referred to.

Division / Subsidiary / Department	Email addresses where requests are to be sent to	Instructions
Ashburton	clientservice@ashburton.co.za	All requests are to be emailed to the relevant address under cover of a letter of authorisation, signed by the client. This letter must be signed in line with the client's Resolution, Minutes of the Meeting or Delegation of Authority, that are on the bank's records. The letter of authority is to grant the bank permission to release information to the auditing firm
FNB Fiduciary	dlfnbfiduciaryregionalopsmanagers@fnb.co.za and srampaul@fnb.co.za
FNB Securities	fnbs.clientliaisonofficers@fnb.co.za
RMB / FNB India	eastcoastauditreports1@fnb.co.za
RMB / FNB Ghana	For Corporate clients: CCIB@firstnationalbank.com.gh For Business and Commercial clients: CBService@firstnationalbank.com.gh
RMB / FNB Lesotho	Lesothocare@fnb.co.ls
RMB / FNB Mozambique	corpservices@fnb.co.mz and DLFNBCCIBServiceCenter@fnb.co.za
RMB / FNB Namibia	csc@rmb.com.na
RMB / FNB Nigeria	dlrmbnigeriainternalauditteam@rmb.co.za
RMB / FNB Swaziland	opcswd@fnb.co.za
RMB / FNB Zambia	BMumba@fnbzambia.co.zm
RMB Morgan Stanley	jackie.davids@rmb.co.za and Sandy.Lourenco@rmb.co.za and Sanette.Snyman@rmb.co.za
Wesbank	service@wesbank.co.za

Audit Confirmations for RMB Botswana accounts must be logged on confirmation.com under the responder RMB Botswana.

eBucks accounts are not considered as a legal tender and cannot be converted to cash. eBucks points are only redeemable within the FirstRand network. Therefore, no audit confirmations are done on eBucks accounts.

RMB requires authorisation from its clients to release information to auditing firms. This authorisation can be done through one of the following:

A letter signed by personnel who were given the authorisation by means of a Company Resolution, Minutes of the Board / Trustees Meeting or Delegation of Authority.
No letter of authorisation is required if the client has supplied the bank with a resolution (or equivalent) where the specific auditing firm was appointed. In this case, the bank will only accept Audit Confirmation requests from the appointed auditing firm.

For the different types of accounts and the relevant forms to use, please refer to the attached.

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