Probe | Why do I get a warning about a demo period and my documents are locked when I open my documents?

Published: 15/08/2023

Why do I get a warning about a demo period and my documents are locked when I open my documents?

This means that you do not have the correct Probe Licence on your computer.
When installing the templates you will be prompted for all your license codes.
These license codes can be obtained from your Caseware Africa license statement or from your sales representatives.
Always ensure that you insert all the license codes purchased when installing the template. You also need to ensure that if you are installing the 2021 template, you insert the license codes from your 2021 license statements and when installing the 2022 template, insert the codes from the 2022 license statement.
If you do not want to reinstall your templates you can also insert your license codes by:
Opening document 10.10.02 - Firm settings
Click on the 'Enable special features' tab
Click on 'Activate' next to the other
Insert your license code and click 'OK'.
Your documents should now be unlocked.

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