What is the cause of my Probe document being locked?
Answer:
The locked sign appears on the Probe document for several reasons:
- The document may be opened by another user (Smart Sync Environment)
- The document may be checked out or signed out by another user.
- The Probe license may be expired and you need to update the license on your machine.
- The document may have been marked as read-only after sign-off using the option available under Tools | Options | Roles
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