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FAQ

Probe | Amounts not pulling through or pulling through incorrectly

Published:  20/09/2023
There are 3 instances that information not pulling through or is pulling through incorrectly:

1.    There is a bug that we have a hotfix or patch to resolve it - Click here to Download Hotfix
2.    Adjusted journal entries - Click here to read FAQ
3.    There is no engagement type selected between audit and review on document 10:20 – engagement evaluation

Should your query not be related to the above FAQs, kindly reach us on the live chat (Access Live Chat in the bottom right of this page) for an immediate assistance or call us on +27 10 494 1001 and select option 3.

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