Who is the firm champion?
The "Firm's Champion" is the staff member responsible for rolling out the template to the users at the firm.
I do have a Caseware Africa Success Community login
If you are a firm champion, you will have access to your firm's unique download package by accessing the My Software page and clicking on the download packager icon (top right).
I do have a Caseware Africa Success Community login but cannot see the My Software option
You may request the file to be provided to you by your firm champion
Alternatively to obtain this access your firm champion will need to update your user permissions on the Content Management page once they have logged in. This page is available when selecting the My Team's Information option in the drop down menu. When clicking on the Manage button next the user's name, ensure that the Download Software checkbox is ticked. This will allow the user access to the My Software page.
I don't have a Caseware Africa Success Community login
If you are responsible for managing updates and don't have a login for the Caseware Africa Success Community, click on the Login button in the top right and then Register Now.
If this is not successful contact our admin team at info@casewareafrica.com