Please note that the Support Team will be unavailable on Thursday, the 20 November 2025, from 12h00 SAST due to Internal training.
Check out our 2025/26 roadmap here
How do I update the Responder Instructions for my institution?
To update your bank's Responder Instructions in the platform, contact your account representative at Confirmation. If you're not sure who your contact is, email . confirmations@adaptit.com We can help direct you to the right person.