Confirmation.com - How do i view the reason for my request being denied?

Kindly note that our support team will be on training every Tuesday morning until 9am(SAST). Please access our knowledge base for further assistance

👉🏼 Book here for the Confirmation Orientation: Essentials for New Users monthly webinar.

FAQ

How do i view the reason for my request being denied?

Published:  07/08/2023
To see why your confirmation(s) is denied, please follow the steps below.

  Instructions:

To view the reason why a Confirmation.com users' audit certificate has been denied by a responder, users can follow two methods.

Notification Email

  1.  Open the Denial Notification email and scroll down to the Denial Description.

    User-added image

View the Denied Request

  1. Select Denied from the client profile.

    User-added image
     
  2. Select view to open the denied certificate.

    User-added image
     
  3. Scroll to the Confirmation Request section and check the Denial Description.

    User-added image
     
 
Rate this article: 
  (Popularity = 1/100, Rating = 0.0/5)

   Related Articles

What if my confirmation is denied? Denying a Confirmation for Bank Users ABSA Corporate Bank South Africa Audit Confirmation Instructions Standard Bank Africa Audit Confirmation Instructions view all...



Didn't find what you were looking for?


Watch a video

Check out our helpful video guides

Contact Support

Contact our support team
Copyright © 2024 | All Rights Reserved