Data Store | How do I resolve "LDAP authentication failed"?

  Answer:

• Click on Start | All Programs | Caseware Applications | Data Store Administration Tool
• Select Active Directory
• Type in the Data Store Administrator’s Password
• This User Name and Password depends on the Administrator setup

• Ensure the first 3 checkbox options are selected
• Then click on Synchronize with Active Directory

 

• If there are users not appearing on the list, the IT personnel will need to check their network setup.
• Look for the users on the list who will use the Data Store and make sure the first 2 checkboxes are ticked.
• The last tick box gets automatically ticked after successful connection of the Data Store by the user’s machine
• Then click OK

• Once the users have been setup via the Administrator
• Go to Create/Connect
• Then click Save

• Place the connection file on a Network location where all the users can access it
• Users must double click on the connection file which will open Caseware Working Papers automatically

• The following message will appear, Click on Ok and close Caseware Working Papers

• Click on File | Protection Setup
• Type in the Administrator password, for example:  User Name: sup Password: sup

• Ensure that the users assigned appears on the list

 

• Go to the Group name on the list | Properties | and then ensure the following two ticks are marked
• Then click OK

 

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