Information & Resources on staying connected digitally to Confirmation

Published: 20/03/2020

Instructions:

We are temporarily transitioning our operations to remote environments as a preventative measure due to the COVID-19 national state of disaster

The health and safety of our employees, partners and customers is our top priority at Confirmation. Over the past few days, we have been closely monitoring and evaluating the situation around COVID-19 to ensure we are taking the necessary measures to prevent the spread of the virus, recommended by the South African government.

We understand that these measures can have a severe impact on business and the economy as a whole. At Confirmation, despite our remote working transition, we endeavour to continue supporting you, our clients to help reduce the impact this time might have on your business.

We will be postponing all work travel and events, in addition to moving our operations offsite. We are fully enabled to conduct our business virtually, and you will not experience a decline in service, especially regarding training and support.

Our teams are all virtually enabled, please don’t hesitate to contact us if you need assistance.

Contact Details for Confirmation

Our call centre still remains operational on all support channels and continue to be available from Monday - Friday from 8.30 am - 5 pm (SAST). Contact our software support telephonically on +27 10 494 1001. Refer to the following details to log a query with Confirmation:

Telephonic Support: Dial +27 10 494 1001 and select option 3
Email Support: Confirmations@adaptit.com
Live Chat: Click on Live Chat in the bottom right hand side of the Confirmation Community.

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