Confirmation.com - Changing Client Signers on Forms
FAQ

Changing Client Signers on Forms

Published:  03/06/2021
Third party responders require client authorisation from a bank mandated client signer before releasing client information to a requesting auditor. Different client signers can be assigned to different forms in a client profile. 

  Instructions:

  1. Add a new signer by clicking “add signer” under the Client Profile block. Complete the required fields and select save.

    User-added image
     
  2. Select “Financial” from the Accounts block.

    User-added image
     
  3. Select “Reassign” from the drop down “Action List.

     User-added image
     
  4. Check the boxes to the left of the forms, that need to be reassigned, and click on the "select signer" button.

    User-added image
     
  5. Tick the signers that should be assigned to the form, and select "submit".

    User-added image
     
  6. By hovering over the signer name, users can view which signers are now attached to the form.
     

User-added image

Note: make sure you request authorisation for the new signer(s), prior to initiating the requests.

 
Rate this article: 
  (Popularity = 0/100, Rating = 0.0/5)

   Related Articles

How do I know the client signer has authorized the auditor to send requests? (New Version of Confirmation) XBRL | How to change security settings for Caseware and when iXBRL "hangs" on CIPC validation How do I add a new user to my institution (New Version of Confirmation) What's New | Responders: New version of Confirmation 2025/26 Client Authorisation view all...


   Search Results

Investec Private Bank South Africa Audit Confirmation Instructions Standard Bank South Africa Audit Confirmation Instructions Citibank South Africa Audit Confirmation Instructions ABSA Corporate Bank South Africa Audit Confirmation Instructions ABSA Business Banking South Africa Audit Confirmation Instructions view all...



Didn't find what you were looking for?


Watch a video

Check out our helpful video guides

Contact Support

Contact our support team
Copyright © 2026 | All Rights Reserved