What to do when an Error 2 message appears when installing a firm template

Published: 16/11/2016

When I install my firm template I get an Error 2 message, how do I resolve this?

User-added image

Answer:

To resolve this error please use the following steps:

1. Go to the “Caseware\Template\GettingStarted” folder in windows explorer. Right click on the GettingStarted folder and select “Properties”.

2. Unselect the “Read-only” option and click “Apply”.

3. Select the option to “Apply changes to this folder, subfolder and files” and then click “OK”.

4. Click “OK”.

5. Repackage your template and then install the packager.

Rate this article:

Processing...

(Popularity = 0/100, Rating = 0.0/5)

view all...

Search Results

Unable to Receive Client Authorisation Client Authorisation Unable to receive password or userID email How to resolve "error executing script" message Can the authorisation email be sent to a client more than once? view all...

Didn't find what you were looking for?

Watch a video

Check out our helpful video guides

Contact Support

Contact our support team