How do I resolve a Microsoft JScript error?

When I create a new file from client data I receive the a JScript error message (Microsoft JScript error.(Line 28) Automation server can't create object), how do I resolve this?

  Answer:

• Click on the Start button | In the Search box type cmd.exe
• Right click on the black icon and select Run as administrator

 

• You will now see a screen similar to the one below. Ensure that the window says administrator

 

• You will now need to clear the directory path until you see only C:\
  • To do this, type in:  cd..
  • Press enter and repeat until you see only C:\
• Now type in: cd program files | press Enter (program files (x86) if on 64-bit)
• Then type: cd CQS Technology Holdings | press Enter
• Then type: cd meta reader | press Enter
• Your screen should look similar to the following now
   

 

• Now type in exactly and press enter after each command:

Regsvr32  dsofile.dll
You will see a message similar to the following after entering the command in a.
 
Regsvr32 metareader.dll
You will see a message similar to the following after entering the commands in b.

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