- Can I request more information from the Responder (Bank)?

Kindly note that our support team will be on training every Tuesday morning until 9am(SAST). Please access our knowledge base for further assistance


Can I request more information from the Responder (Bank)?

Published:  03/08/2015



If you received a completed confirmation you are able to reconfirm or query the confirmation received with the Responder (Bank). You need to use the Reconfirm button located at the base of the confirmation form to ask for clarification.

For more information on reconfirming, please click here
Rate this article: 
  (Popularity = 43/100, Rating = 0.0/5)

   Related Articles

Reconfirming a Confirmation Reconfirming/Querying a Completed Confirmation Retrieving Completed Confirmations View and Download Confirmations What does the Completed Confirmation Report provide? view all...

Didn't find what you were looking for?

Watch a video

Check out our helpful video guides

Contact Support

Contact our support team
Copyright © 2024 | All Rights Reserved