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Can I request more information from the Responder (Bank)?

Published: 03/08/2015

Answer:

Yes.

If you received a completed confirmation you are able to reconfirm or query the confirmation received with the Responder (Bank). You need to use the Reconfirm button located at the base of the confirmation form to ask for clarification.

For more information on reconfirming, please click here.

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