Confirmation.com - Can I request more information from the Responder (Bank)?

Kindly note that our support team will be on training every Tuesday morning until 9am(SAST). Please access our knowledge base for further assistance

FAQ

Can I request more information from the Responder (Bank)?

Published:  03/08/2015

  Answer:

Yes.

If you received a completed confirmation you are able to reconfirm or query the confirmation received with the Responder (Bank). You need to use the Reconfirm button located at the base of the confirmation form to ask for clarification.

For more information on reconfirming, please click here
 
 
Rate this article: 
  (Popularity = 46/100, Rating = 0.0/5)

   Related Articles

Reconfirming/Querying a Completed Confirmation Retrieving Completed Confirmations View and Download Confirmations What billing methods can I use to pay for confirmations? I can’t request authorisation from a client signer as the name is greyed out (cannot be selected)? view all...


   Search Results

Changing Client Signers on Forms Adding Financial Forms to a Client Profile I can’t request authorisation from a client signer as the name is greyed out (cannot be selected)? Adding Client Signers Editing Financial Forms in a Client Profile view all...



Didn't find what you were looking for?


Watch a video

Check out our helpful video guides

Contact Support

Contact our support team
Copyright © 2024 | All Rights Reserved