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FAQ

Audit International | How to resolve Error 1002

Published:  27/03/2019

Browse to the client file directory

i.e. C:\Program Files (x86)\Caseware\Data\Client File


In this directory, look for temporary files and delete them, file type/extension is tmp


i.e. _$ABC Limited_User.tmp
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Files that contain any of these characters \\_\\$ must be deleted. Only delete TMP files and files that you do NOT use. 

Please Note: File name will be different depending on your client file name, but the file extension TMP must be the same. Should this error persist, restart your computer and integrate thereafter. 


 


  Instructions:

When clicking FS Components you may get a pop up Error 1002: Not all instances of CaseView are closed.
However, all CaseView documents are closed and the error persists. Follow these steps to resolve this error.

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