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FAQ

Audit International | Hotfix

Published:  18/01/2024

Click here to download Hotfix

In response to issues that have been identified on the latest Audit International template, a hotfix is created and released to users via this Caseware Africa Success Community download page.
 

Version 25.00

DateDescriptionRun onReference number
02/01/2024Document version of some documents doesn't get updated when "Update All" button is used during an UpdateClient File AS -10805
Template FileX
08/01/2024Functional update from V23 to V25 doesn't register correctly in the File Version if environment variable "CWISILENTPATCH" missedClient File AS -10761
Template FileX

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If you are a firm champion, you will have access to your unique download package by accessing the My Software page and clicking on the download packager icon top right. If you are responsible for managing updates and have not received login details for the Caseware Africa Success Community, click on Login (top right) and then choose the Register Now option.

If this is not successful contact our admin team at info@casewareafrica.com
Who is the firm champion?
  • The "Firm's Champion" is the staff member responsible for rolling out the template to the users at the firm.
 
I do have a Caseware Africa Success Community login
  • If you are a firm champion, you will have access to your firm's unique download package by accessing the My Software page and clicking on the download packager icon top right.
 
I do have a Caseware Africa Success Community login but cannot see the My Software option
  • You may request the file to be provided to you by your firm champion
  • Alternatively to obtain this access your firm champion will need to update your user permissions on the Content Management page once they have logged in. This page is available when selecting the My Team's Information option in the drop down menu. When clicking on the Manage button next the user's name, ensure that the Download Software checkbox is ticked. This will allow the user access to the My Software page.
 
I don't have a Caseware Africa Success Community login
  • If you are responsible for managing updates and don't have a login for the Caseware Africa Success Community, click on the Login button in the top right and then Register Now.
  • If this is not successful contact our admin team at info@casewareafrica.com
 
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