Kindly note that Caseware support will close at 12:00 pm on Friday 22nd November 2024. Please access our community for self-service options.

Kindly note that our support team will be on training every Tuesday morning until 9am(SAST). Please access our knowledge base for further assistance

👉🏼 Book here for the Confirmation Orientation: Essentials for New Users monthly webinar.


Featured Articles


Manual on SAAPS 6 Forms

000022165 - Knowledge - Published  17/11/2023   (Popularity = 26/100, Rating = 0.0/5)

The South African Auditing Practice Statement (SAAPS) 6 provides implementation guidance to auditors when using external confirmation procedures to obtain audit evidence, either manually or electronically, from financial institutions to meet the requirements of ISA 505 External Confirmations. This user manual summarizes  SAAPS6 and discusses how it is applicable to Confirmation.com. The different form types are also discussed in this user manual.

Changing Client Signers on Forms

000022257 - Knowledge - Published  03/06/2021   (Popularity = 26/100, Rating = 0.0/5)

This How to Guide provides the user with a screen by screen guide on changing client signers on different forms. Third party responders require client authorisation from a bank mandated client signer before releasing client information to a requesting auditor. Different client signers can be assigned to different forms in a client profile. 

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